These General Terms and Conditions of Sale, dated and applicable from October 29, 2023, govern all retail distance sales activities of Armillae Bijoux, a company registered with the Chamber of Trades and Crafts of Saint-Malo (France) under registration number 88826014800026, with its registered office at 23 rue Raphaël de Folligné, La Gouesniere, France, and represented by Mrs. Hélène LEMAITRE (email: email@example.com).
All orders placed on the website are subject to these General Terms and Conditions of Sale (hereinafter referred to as “T&Cs”). By placing an order, the customer fully accepts these T&Cs, which the customer acknowledges having read when placing the order. Armillae Bijoux reserves the right to adapt or modify these T&Cs at any time. The version of the T&Cs applicable to any transaction is the one displayed online on the website at the time of the order. Armillae Bijoux, in turn, undertakes to comply with its role as a seller under these T&Cs.
The products available for purchase are those listed on the website www.armillaebijoux.com, subject to stock availability in-store. Armillae Bijoux, the seller, reserves the right to modify its catalog at any time. Each product is represented on the website by a descriptive sheet providing its main characteristics. Given the artisanal nature of the products offered, the photographs are as faithful as possible, but slight variations may exist within the same model.
2. ORDER AND PRICES
The prices of the products sold are those in effect on the day of order validation. They are stated in the currency chosen at the time of the order (EUR or USD) and are calculated excluding taxes. VAT is not applicable on this website, in accordance with Article 293B of the General Tax Code. The prices do not include delivery charges, which are billed in addition to the price of the products purchased and calculated in the shopping cart based on the products ordered and the destination country. Armillae Bijoux reserves the right to change its prices at its discretion; however, it agrees to invoice the ordered goods at the price in effect when the order is placed. Confirmation of an order constitutes acceptance of these sales conditions, acknowledgment of having read them thoroughly, and waiver of any customer’s own purchase conditions. All the data provided and the recorded confirmation will serve as proof of the transaction. If the buyer has an email address and has provided it on the order form, Armillae Bijoux will communicate the order confirmation by email.
3. PAYMENT METHODS
Payment for orders can be made by either:
- Credit card via Stripe
- Credit card or PayPal via PayPal Upon placing the order, the buyer must pay the full amount.
To guard against any risk of credit card misuse, the website www.armillaebijoux.com employs a secure payment system using SSL, the safest and most widely used encryption protocol currently available. Your banking information is directly encrypted and routed to the payment organization, bypassing our site. Armillae Bijoux never receives banking authorization. It is directly managed by the bank. No banking information is stored.
5. RESERVE OF OWNERSHIP
The products remain the exclusive property of Armillae Bijoux until full payment has been made. In the event of non-payment or failure to pay for the order, Armillae Bijoux reserves the right to repossess the products. The customer agrees not to resell, pledge, or otherwise dispose of the products until ownership has been transferred under these conditions. In the event of a dispute or non-payment, Armillae Bijoux reserves the right to initiate legal proceedings to recover the products or obtain compensation.
Parcels are handed over to the carrier within 72 business hours of purchase. The carrier chosen by Armillae Bijoux is the postal service company LA POSTE. Each order is dispatched in a postal box, as a tracked letter or Colissimo, depending on the transport method selected by the customer. The delivery time indicated in the shopping cart is for reference only. Armillae Bijoux shall not be held responsible for any delays attributable to the carrier (La Poste).
7. SHIPPING COSTS
Shipping costs include a contribution to preparation and packaging expenses, as well as the cost of postage. Shipping costs are due for each order placed and are calculated based on the destination country.
8. FORCE MAJEURE
Armilae Bijoux’s responsibility cannot be engaged if non-execution or delay in the execution of one of its obligations described in these general terms and conditions of sale results from a case of force majeure. In this regard, force majeure is defined as any external, unpredictable, and irresistible event within the meaning of Article 1148 of the Civil Code.
9.1. Right of Withdrawal In accordance with the provisions of the consumer code, the customer has a period of 14 days from the date of delivery of the order to withdraw, without having to justify it and without penalty except for the return costs. No cash-on-delivery shipments will be accepted. This period begins from the day of delivery of the order. Only products returned complete, in their original packaging, and in perfect condition for resale will be accepted. Any product that has been damaged or whose original packaging has been deteriorated will not be refunded or exchanged. This right of withdrawal can be exercised without penalty, with the customer only bearing the return costs to the Armillae Bijoux company. For special orders and personalized projects, the right of withdrawal cannot be exercised (Art. L 21-28 of the consumer code).
9.2. Non-Conforming Products Defective, damaged, or non-conforming products to the order will be taken back, and refunded or exchanged. In this case, please report it in writing and return the product(s). Armillae Bijoux will proceed with the exchange or refund of the product(s). The request must be made within 15 (fifteen) business days after delivery.
10. REFUND PROCEDURE
In the event of a refund request or order cancellation, Armillae Bijoux will proceed with the customer’s refund within 30 days of receiving the request. The refund will be made by bank transfer to the customer’s name who placed the order.
11. INTELLECTUAL PROPERTY
All content presented on this website is the sole and exclusive property of Armillae Bijoux, led by Hélène Lemaître. No one is authorized to reproduce, exploit, or use any elements from the website, whether in the form of photos, logos, visuals, or text, even partially.
The products offered comply with French law. Armillae Bijoux cannot be held responsible for non-compliance with the laws of the country where the products are delivered. Armillae Bijoux cannot be held responsible for the non-performance of the contract in the event of product unavailability due to stockout, force majeure, total or partial disruption, particularly of postal services and means of transport and/or communication, flooding, fire. Armillae Bijoux is only responsible for the content of the pages it publishes.
13. DISPUTE RESOLUTION
The consumer may refer the matter to one of the territorial jurisdictions under the Civil Procedure Code, or to the jurisdiction of the place of residence at the time of concluding the contract or the occurrence of the harmful event. The plaintiff may refer, at his/her choice, in addition to the jurisdiction where the defendant resides, the jurisdiction of the place of effective delivery of the item or the place of performance of the service.
15. PERSONAL INFORMATION
Armillae Bijoux undertakes not to disclose the information communicated by the customer to third parties. Armillae Bijoux collects only the data strictly necessary for the proper processing of orders or to inform customers of benefits, promotions, and new products intended for our clientele. The information requested from the customer is necessary for processing the order and is intended for the services of Armillae Bijoux. Under Law No. 78-17 of January 6, 1978, the customer has the right to access information concerning them. Upon request, this information can be communicated to the customer and, in the event of an error or modification, can be rectified.